Website Updates
How to request changes to your ArrowSite website, what's included, and how Basic Website Updates work.
How website updates work
Your $40/month Website Hosting includes hosting, SSL, platform maintenance and technical support — so if something we've built stops working, we fix it at no charge. If you need content changes — new text, new images, updated hours — that's where Basic Website Updates come in, at $20 each.
Included (no charge)
- Technical faults and bugs
- Security updates and patches
- Server and hosting maintenance
- SSL certificate renewal
- Daily backups
Basic Website Update — $20
- Small content changes (text updates)
- Image swaps or additions
- Contact detail updates
- Up to 30 minutes of work
- Turnaround: 1–2 business days
What's not included
Customer-requested changes beyond a Basic Update
Larger changes — new pages, redesigns, functionality additions — are quoted separately based on scope. Submit your request via the Request a Larger Change form and we'll provide a fixed price before any work starts.
Request a Larger ChangeHow to request an update
All change requests go through our online request form — please don't email us directly, as we can't process updates that way. Each Basic Website Update is $20, paid when you submit your request.
- 1
Submit your request online
Use our Request a Change form to tell us exactly what you'd like updated and which page(s) it affects.
- 2
Pay $20 per Basic Update
Each Basic Website Update is $20, paid when you submit. If your request needs a custom quote, we'll let you know before any work starts.
- 3
We make the change
Your update is completed within 1–2 business days for Basic Updates.
Ready to request a change?
Submit your change request online and we'll confirm scope and price within 1–2 business days.
Request a Change on My Existing Website